Contact us
We respond within 24 business hours, typically much faster.
| Topic | |
|---|---|
| General support & how-to | support@scanvio.app |
| Billing, refunds, payment issues | billing@scanvio.app |
| Privacy, data access & deletion | privacy@scanvio.app |
| Legal & intellectual property | legal@scanvio.app |
| Press & partnerships | hello@scanvio.app |
🏛 Grievance Officer (India)
As required under Rule 5(9) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021:
Sushil Kumar
Grievance Officer
Gamya Consultancy and Electric Solutions Pvt. Ltd.
Email: grievance@scanvio.app
Acknowledgement: within 48 hours · Resolution: within 30 days
Grievance Officer
Gamya Consultancy and Electric Solutions Pvt. Ltd.
Email: grievance@scanvio.app
Acknowledgement: within 48 hours · Resolution: within 30 days
🏢 Registered office
Gamya Consultancy and Electric Solutions Private Limited
New Delhi, India
CIN: (available on request)
🐛 Bug reports & feature requests
Found a bug? Have an idea? Email hello@scanvio.app with:
- Device model + Android version
- App version (Settings → About)
- Steps to reproduce + screenshot if possible
🤝 Business inquiries
For enterprise licensing, B2B integrations, or volume discounts on Legal+, write to hello@scanvio.app with your company name, expected user count, and use case.